About Unshipped Order

1. change shipping address for an unshipped order
2. cancel an unshipped order
3. change item on an unshipped order
4. change shipping method for an unshipped order
 

FAQ

about shipping
1. when will my order be shipped ?
2. where can I track my order ?
3. Which address do you send the order to, address in paypal or the address I put in your shop system ?
4. How long will it take for me to get my item ?
5. do you offer drop-shipping service ?
6. I live in the USA, my son is in France, can I make an order and you ship it to my son ?

about payment
1. which payment method do you accept ?
2. I placed an order,unpaid, how can I change the payment method ?

wholesale/discount
1. do you accept wholesale order ?
2. I want to order 300 Pcs of PS3 wareless controller, can you give me some discount ?

answer of FAQ

about unshipped order
1. change shipping address for an unshipped order
  please contact us with such subject "change shipping address for an unshipped order".

2. cancel an unshipped order
 please contact us with such subject "cancel an unshipped order".

3. change item on an unshipped order
please contact us with such subject "change item on an unshipped order ".

4. change shipping method for an unshipped order
please contact us with such subject "change shipping method for an unshipped order".

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about shipping
1. when will my order be shipped ?
  Normally we will send the order within 48 hours after the payment is completed, when it is sent, we will update the order status (you can see it at user center) and send an email to your registered email address too.

2. where can I track my order ?
  you can track it on below website by the tracking number(included in shipping notification email),
 Air Mail(7-20 days): http://www.ec-firstclass.org
 Registered Mail(7-20 days): http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0
 EMS(7-15 days):
 （tracking NO. ends with SG）http://www.speedpost.com.sg/TrackAndTrace.asp
 DHL(3-5 days): http://www.cn.dhl.com/en.html
 UPS(3-5 days): http://www.ups.com

3. Which address do you send the order to, address in paypal or the address I put in your shop system ?
  We send orders to the address in our shop system,please leave a correct address.

4. how long will it take for me to get my item ?
  If you choose air mail or registered mail service, it will take 7 to 25 days during transit, usually about 15 days to most regions of the world. If you choose Express mail service, such as UPS, DHL or EMS, it will take 3 to 6 days during transit.

5. do you offer drop-shipping service ?
  Yes,we accept drop-shipping order, please contact us for details.

6. I live in the USA, my son is in France, can I make an order and you ship it to my son ?
  Yes, we can ship it to your son, but if the order amount is more than 30US$, please pay for the order by Western Union not paypal, or we will cancel this order.

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about payment
1. which payment method do you accept ?
  we accept Paypal ,Western Union and TT(TT is for big order) .

2. I placed an order,unpaid, how can I change the payment method ?
  please tell us your order number and payment method you will prefer, we will change it for you.

wholesale/discount
1. do you accept wholesale order ?
  Yes, wholesale order is welcome, please place the order in our online shop, our system will give you a discount automatically.

2. I want to order 300 Pcs of PS3 wareless controller, can you give me some discount ?
  please place the order in our online shop, our system will give you a discount automatically.

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